24-hour, online problem reporting and tracking from any location

Support

Level Four is dedicated to providing the highest level of support for its ATM Developer and BRIDGE products.

Banks are under increasing pressure to deliver new ATM functionality and services in the shortest possible timeframe. Level Four can work with your in-house development team to simulate your existing ATM environment and access development tools from a desktop PC, reducing development cycles and increasing speed to market.

Level Four provides a 24-hour, online problem reporting and tracking system via its website. Client logins are supplied to enable you access from any location. You can enter the reporting and tracking system via the home page login. Telephone support is also provided by experts at our Dunfermline Research and Development Centre during office hours Contact Us.

Supporting our customers to the highest level is a key goal for Level Four. All our support staff have up-to-date knowledge on the latest ATM specifications and the current messaging protocols that exist across the industry. Our knowledge base expands across the UK and Europe.

To enquire further about our support capabilities please mail us at enquiries@levelfour.com

To report a fault out of hours please mail us at support@levelfour.com

If you have lost your client login, please email us at support@levelfour.com