PRESS RELEASES
2008 2007 2006 2005 2004 2003 2002
December 05, 2007
Level Four Wins Best Software Product Award
November 21, 2007
Level Four Joins XFS Technical Committee
November 14, 2007
Faulty ATMs Encourage Disloyalty In French Consumers
November 07, 2007
Kazakhstan Bank to Automate ATM Testing with Level Four
October 30, 2007
National Bank of Dubai Upgrades to Level Four's BRIDGE:test
October 04, 2007
Level Four Ensures Smooth EMV Migration at Canadian ATMs
July 30, 2007
1 in 3 Bank Customers Would Switch Banks to Avoid Faulty ATMs
July 18, 2007
OTP Upgrades to Level Four's BRIDGE:test
July 09, 2007
New President and Headquarters Support the Growth of Level Four Americas
June 19, 2007
Level Four Partners with Aurigae to Deliver Independent ATM Testing Solutions to Spanish Banks
June 12, 2007
Level Four Unveils Latest Version of BRIDGE:test
March 29, 2007
Level Four Announces a New Holistic Solution for ATM Software
March 26, 2007
Global Payments Europe Uses Level Four's ATM Developer To Reach New Territories
March 13, 2007
Banks must exercise caution when considering Vista ATM migration for ATMs, warns Level Four
February 22, 2007
Level Four and SBS Partner to Deliver Independent ATM Monitoring
January 08, 2007
Level Four urges rethink of ATM testing when migrating to Windows
Press Releases
February 22, 2007
LEVEL FOUR AND SBS PARTNER TO DELIVER INDEPENDENT ATM MONITORING
Orlando, FL. 22 February 2007 – Level Four Software, a champion of open standards-based ATM software, today announced that the company has entered a partnership with Salzburger Banken Software (SBS), to deliver an independent control and monitoring solution for ATM and self-service networks worldwide. ATM deployers will benefit from a sophisticated and truly independent solution to monitor and control their machines, which will improve the availability and profitability of their networks.
Following IBM’s withdrawal of support for their OS/2 operating system, ATM deployers have now largely completed their migration to Windows-based machines. This move to Windows has been synonymous with the adoption of open standards with deployers benefiting from the ‘decoupling’ of hardware and software at the ATM. As a result, deployers can now more readily adopt a multi-vendor hardware strategy for their ATM networks. These networks can exploit independent software to deliver a higher quality customer service through improved maintenance and control. Open standards have enabled independent software solutions to be installed on the ATM, which can provide neutral supervision and control of the hardware, application software, and the operating system.
The KIXOperator control and monitoring solution from SBS utilises the industry standard CEN/XFS open interface to provide a detailed picture of the status of every machine in the network. Each machine is monitored locally using a sophisticated software agent, and diagnostic information gathered centrally in a secured server. This approach offers considerable benefits over the traditional method of monitoring machines using the message traffic between ATM and financial host. Remote diagnosis and repair is now possible rather than trying to second-guess a problem from limited status information.
Banks can tailor the level of monitoring to suit their exact needs, whether this be alerts to particular known hardware/software faults or more focused monitoring of a group of ATM terminals, for example with a newly deployed service. Whatever the defined parameters, SBS and Level Four provide independent ATM monitoring to help banks improve network availability and increase their revenue.
Level Four will leverage its global customer base and adopt the SBS KIXOperator solution into its BRIDGE product suite. North America and EMEA will be targeted initially, in response to a clear market demand. For Level Four, ATM monitoring complements its suite of independent ATM testing and development tools. Using Level Four’s flagship ATM TrueTest software, ATM applications are independently tested to help identify software faults before being deployed in the field, and ensure conformance with the XFS standard.
Steffen Unterreiner, VP Software Development self-services and cards at FIDUCIA IT AG, said: “Having used the KIXOperator advanced ATM monitoring solution from SBS to control our multi-vendor network of over 20,000 machines running with our product agree® SB in Germany since 2006, we see the benefits of advanced ATM monitoring every day. For us, it means better management and control of every ATM terminal and ensures we provide the best quality of service to our customers.”
Ian Kerr, CEO of Level Four, said: “ATM monitoring adds another important software component to our product portfolio and enables us to offer a wider range of complimentary solutions to our existing and prospective customers. Our goal is to provide a genuine independent alternative to the hardware manufacturers for open ATM software. We see a strong demand for a neutral ATM monitoring solution as the market moves away from a dependence on single vendor relationships.”
-ENDS-
Note to editor:
For more information on Level Four products, please visit: www.levelfour.com
For more information on KIXOperator from SBS please visit www.sbs.co.at
About Salzburger Banken Software (SBS)
SBS was founded in 1988 as a software development and consulting company for the banking industry. SBS operates offices in Austria and Germany. The company develops software for self-service terminals including ATMs, cash-recycling systems, statement printers and non-cash terminals. SBS develops multi-vendor applications for these hardware components.
Components are continually added to the SBS product suite that helps to create contemporary multi-vendor architectures. Within its product suite SBS offers a solution for ATM monitoring and diagnostics based on WEB application servers. This enables customers to have full access to their ATMs regardless of the type of the business application running on the ATM.
SBS is a reliable, independent and flexible supplier of a wide range of self-service solutions. These installations represent a market share of 4.5% of the Western Europe ATM market and a 1% market share of the worldwide ATM market.
Informationen zu Level Four
Level Four ist ein hoch spezialisierter Anbieter von Softwarelösungen für Geldautomaten. Die Lösungen versetzen Banken und Zahlungsabwickler in die Lage, das Gewinnpotential ihrer ATM-Netzwerke umfassend zu erschließen. Seit 1995 hat sich Level Four mit seinem Flaggschiffprodukt ATM Channel Development Suite als führender weltweiter Anbieter von Test- und Entwicklungstools für Geldautomaten etabliert. Nach Einführung der Open-Standard-Technologie und im Einklang mit seiner Verpflichtung zu kontinuierlichen Verbesserungen im Geldautomatensektor hat Level Four im Jahr 2006 begonnen, mit Level Four BRIDGE spezielle On-Board-Software für Geldautomaten zu entwickeln. Das Produkt macht sich Level Fours solides technisches Erbe zunutze und liefert die erste, wirklich verteilte Architekturlösung für den Geldautomatenmarkt. Level Four besitzt einen beeindruckenden Kundenstamm an Banken und Zahlungsabwicklern aus der ganzen Welt, z. B. die Royal Bank of Scotland, Lloyds TSB, die National Bank of Dubai, Rabobank, LINK und die Standard Bank of South Africa. Level Fours Unternehmenszentrale befindet sich in Dunfermline, weitere Niederlassungen sind in Maidenhead, Dubai und Charlotte NC.
Weitere Informationen zu Level Four finden Sie unter www.levelfour.com
Nähere Informationen erhältlich von:
Martin Macmillan
Level Four Software Ltd
Tel: +44 (0) 1383 720 118
E-mail: martin@levelfour.com
Hotwire PR
Nicola Truman / Alexia Ward
+44 (0) 20 7608 2500
E-mail: levelfour@hotwirepr.com
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