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Press Releases

November 05, 2002

LLOYDS TSB GROUP SELECTS LEVEL FOUR TO PREPARE ITS ATM NETWORK FOR EMV

Lloyds begins full end-to-end testing of EMV transactions across its ATM network to ensure seamless migration to EMV for customers

Paris, 5 November, 2002 - Level Four Software, a leading provider of ATM test and development software today announced that Lloyds TSB Bank plc has deployed its EMV FastTrack tool to assist in the migration process of its ATM network to support the new EMV (Europay Mastercard, Visa) smart card protocol.

Lloyds TSB's banking customers in the UK demand a high level of service from their bank and expect it to focus on customer service. As levels of plastic card fraud rise, Lloyds TSB is taking a proactive approach to introducing chip card technology and has turned to Level Four to assist the migration of its ATM network to become EMV compliant.

Level Four has created a framework based on its EMV FastTrack tool which assists Lloyds TSB in adding new EMV functionality and testing these major upgrades to its entire ATM network. Level Four's software helps Lloyds TSB to shorten the time it takes to deploy new EMV applications and infrastructure, by automating the testing process. EMV FastTrack is part of a set of sophisticated test tools that enable the creation of EMV compatible ATM downloads and full end-to-end transaction testing directly from the chip card, through the ATM and up to the Lloyds TSB's BASE24 host system.

EMV FastTrack works in conjunction with Level Four's ATM Simulator product enabling Lloyds TSB to automate the regression testing of their ATM transactions. This significantly reduces the time spent manually testing individual ATMs and removes the risks associated with human error in the introduction of this important step-change technology.

Martin Macmillan, CEO, Level Four comments, "If banks are going to take EMV seriously they should be investing in a complete testing solution that can be customised and adapted to future developments. Lloyds TSB is working with us to ensure it is ready to support EMV and that its ATM network, which customers have come to rely on, operates seamlessly. Testing is too important to be left to the customers."

Macmillan continues, "Some banks have estimated that with the move to EMV the number of tests required on ATMs will multiply as much as tenfold. Introducing the new EMV chip card adds complexity to the dialogue between the card, the ATM and the rest of the network, so much so that it is almost impossible to test on a purely manual basis. Taking into account the time and staff resources required for manual testing, it has been demonstrated that investments in automated testing for ATM networks can easily show a return on investment in less than a year."

Level Four's primary software technology is the ATM Channel Development Suite - a comprehensive toolkit that allows financial institutions to develop, test and rapidly deploy new content and applications within their ATM delivery channels. It includes ATM Simulator, ATM Developer and EMV FastTrack plug-ins, allowing the rapid introduction of EMV compliance. The ATM Channel Development Suite also enables financial institutions to offer relevant, personalised and interactive functionality to customers through their existing ATM networks.

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About The Lloyds TSB Group
Lloyds TSB is a leading UK based financial services group. It has over 81,000 employees worldwide, approximately 2,000 branches in the UK and an international presence in a number of overseas markets, notably the Americas (Brazil, Argentina, Colombia, USA), New Zealand, and Asia (Hong Kong, Malaysia, Singapore).

Merger activity in 1995 saw Lloyds Bank and the Trustee Savings Bank (TSB) join together. Other acquisitions in that year included Scottish Widows and Cheltenham & Gloucester. These businesses now form part of the Lloyds TSB Group. Visit Lloyds TSB on the Web at www.lloydstsb.com


Perfil de Level Four

La suite integrada BRIDGE de productos de software abierto ATM de Level Four ha sido desarrollada para dirigirse a las necesidades de usuarios de ATM que buscan maximizar su inversión en la cadena de ATM. BRIDGE se dirige a bancos y a usuarios de ATM que tienen, o desean tener, una red ATM moderna basada en el conjunto de la industria CEN/XFS estándar abierto. Como oferta realista, BRIDGE satisface las necesidades de los usuarios de ATM en las áreas de instalación, pruebas y monitorización así como la ejecución de software ATM.

Desde 1995, Level Four ha construido una considerable base global de clientes en banca y en el sector de medios de pago, incluyendo, The Royal Bank of Scotland, Lloyds TSB, National Bank of Dubai, Rabobank, LINK and Standard Bank of South Africa. La Sede de Level Four está en Dunfermline, y el resto de oficinas están en Maidenhead, Dubai y Charlotte NC.

Para mayor información, visiter: www.levelfour.com

Si desea más información, póngase en contacto con:

Martin Macmillan
Level Four Software Ltd
Tel: +44 (0) 1383 720 118
E-mail: martin@levelfour.com

Hotwire PR
Alexandra Kedward
Tel: +44 (0) 20 7608 4633
E-mail: alexandra.kedward@hotwirepr.com



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